Privacy Policy

Introduction

This website (the “Website”) is offered by Three Dots Group LTD, t/a Three Dots Learning (referred to in this Notice as “our,” “us,” “Three Dots Learning,” and “we”), a company registered in the United Kingdom. We are dedicated to protecting and respecting your privacy. This Privacy Notice, along with any related documents referenced herein, outlines the terms on which we collect, use, and safeguard personal data collected from you or provided by you in connection with the Website and general inquiries. Please read this Privacy Policy carefully to understand our practices and views regarding your personal data. For purposes of applicable data protection laws, the Data Controller is Three Dots Group LTD for data input directly by users, and the Data Processor is also Three Dots Group LTD for data uploaded by authorized entities (e.g., schools or partner organizations).

Your Personal Information

Information We Collect from You

We may collect and process the following information:

  1. Account Information: When you create a user account (e.g., as a student, parent, or educator), we may collect details such as your name, email address, telephone number, postal address, age, current institution, intended institution, and relevant dates.
  2. Enquiry Information: When you make an inquiry via our contact forms, email, or phone, we may collect personal details like your name, email address, phone number, postal address, role, affiliated organization, and any details related to your inquiry.
  3. Correspondence Records: If you contact us, we may keep a record of that correspondence.
  4. Service Usage Data: We may collect data on all actions taken through the Website’s services.
  5. Website Data: This may include traffic data, location data, weblogs, and other communication data, as well as referral information from other websites and information about resources you access on the Website.

Information We Collect from Other Sources

We may supplement the information we collect from you with publicly available data about you that you have shared on the internet (e.g., from government agencies, local authorities, LinkedIn, and social media platforms).

Uses of Your Information

Lawful Basis for Processing

Our lawful basis for collecting and processing your data is our legitimate interest in fulfilling our institutional obligations and serving users and partners who engage with us.

Purposes of Processing

We may collect and process the following information:

  1. Contract Fulfillment: We process your data to meet contractual commitments between us and you or your affiliated organization.
  2. Enquiry Response: We use your data to respond to inquiries and provide information on setting up an account or using our services.
  3. Service Improvement: We enhance information received from you with third-party data to improve our Website’s usability and relevance.
  4. Communication: We may contact you to provide updates on account setup, changes to services, or other relevant information.
  5. Payment Processing: Payments, where applicable, are processed securely through third-party providers such as PayPal.

How We Store Your Personal Data

Security Measures

We follow GDPR policies to ensure that all personal data is kept secure, including measures to prevent personal data from being accidentally lost, used, or accessed in an unauthorized manner. Access to your personal data is limited to those with a legitimate need and a duty of confidentiality. Additionally, we have procedures to manage suspected data breaches and will notify you and relevant authorities if a breach affecting your data occurs.

Data Storage Location

We store personal data in cloud services within the United Kingdom. Should you have questions, please contact us at info@threedotslearning.co.uk.

Data Retention

We retain records for a period of two years after students stop their enrollment to fulfill legal obligations and institutional requirements.

Your Rights

Under applicable data protection laws, you have rights regarding your personal data, including the rights to:

  1. Access: Request access to your personal data.
  2. Correction: Request correction of inaccuracies in your information.
  3. Erasure: Request deletion of your personal data in certain circumstances.
  4. Data Portability: Receive your data in a commonly used, machine-readable format.
  5. Marketing Objection: Object to processing your data for direct marketing purposes.

Further Information and Contact

For questions, comments, or complaints about this Privacy Notice, or to exercise any of the rights described above, please contact: Email: info@threedotslearning.co.uk If you are not satisfied with our response, you have the right to contact the Information Commissioner's Office (ICO):

  1. Name: Information Commissioner's Office (ICO)
  2. Address: Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
  3. Website: ico.org.uk
  4. Phone: 0303 123 1113
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